Jobs in Japan
Hospitality / Food / Tourism

Fukuoka Tenjin Hotel Management LLC - Hotel JAL City Fukuoka Tenjin (Okura Nikko Hotel Group) Hotel Front Desk / 100% Desired Days Off / Bonus of 3.8 Months / Employee Discounts [Job Summary] [High Recognition] Stability of Okura Nikko Hotels [Experienced Candidates Welcome] Ideal workplace for those aiming for career advancement [Work Environment] Freedom for desired days off & consecutive holidays / Various benefits available [Stable Foundation] × [Creative Thinking] × [Ease of Work] Grow into a higher-level hotel staff in Fukuoka! [Key Points of This Job Offer!] ★ Stable foundation of a major group ★ 100% desired days off / 5-day or 7-day consecutive holidays possible ★ Employee discounts at affiliated hotels and restaurants ★ Excellent location, 1 minute walk from Akasaka Station / No transfers [Stable Foundation of the Group × Increasing Tourism Demand.] As a member of Okura Nikko Hotels, we develop hotel brands both domestically and internationally. Located in the prime area of Fukuoka Tenjin, we serve many customers for both tourism and business. In recent years, with the increase in inbound demand, we maintain a high occupancy rate, especially on weekends. Under a stable operational foundation, we welcome many customers every day. [For Those Aiming for the "Next Stage."] Our hotel opened in 2021 and is still new. While being part of a major group, we are not overly constrained by headquarters' directives or detailed rules. You can challenge yourself to create unique services utilizing ideas from the field. Moreover, you can almost 100% obtain your desired days off, and consecutive holidays can be flexibly taken. A comfortable environment for long-term employment is in place. For those who want to value both ease of work and a growth environment, this is the ideal workplace for the next step. [Job Description] [Working in Fukuoka] Front desk duties at "Hotel JAL City Fukuoka Tenjin" ★ We welcome those hoping for career advancement! [Specific Job Duties] You will be entrusted with a wide range of tasks related to the overall operation of the hotel, centered around front desk duties. This role supports the quality of the hotel through appropriate responses according to the situation and teamwork, not just simple reception. <Main Duties> ■ Check-in / Check-out assistance ■ Reservation acceptance, phone response, various guidance ■ Accounting duties (cash, credit card, accounts receivable, etc.) ■ Tourist information and in-house information assistance ■ Parking guidance ■ Delivery of amenities and rental items, etc. ◇ ◆ ◇ <Flow After Joining> After joining, you will undergo orientation, followed by immediate OJT training on-site. You will learn the job through practical work. Initially, you will start with relatively calm night duties, supported by senior staff in a team of four. You will acquire the basics over a period of 1-2 months. After that, while entering day and night shifts, you will gradually learn the overall front desk duties. ◇ ◆ ◇ <The Joy of Customers is Born on the Ground.> At our hotel, through monthly meetings, we think about "how to make customers happier" led by the staff, leading to service improvements. For example, - Introduction of "Relaxation Sets" for anniversaries and members - Creative signage to clarify how to use card keys - Development of original bath additives Initiatives born from ideas on the ground are actually adopted, leading to increased customer satisfaction and positive reviews. [Team and Organizational Structure] Currently, the front desk staff consists of 20 members. The gender ratio is almost half, with a wide range of ages primarily in their 20s and 30s. Many members have transitioned from business hotels, creating a calm workplace atmosphere where tasks are carried out in collaboration with the team. [Team and Organizational Structure Gender Ratio] Men 11 (51%): Women 9 (49%) [Team and Organizational Structure Retention Rate] Last year's turnover rate: 7% [Selection Points] We hope to make the interview an opportunity to get to know each other. If you have any concerns or questions, please feel free to ask! We look forward to meeting you. [Work Location] ◎ No transfers ◎ 1-minute walk from the station ◎ Daimyo area, Chuo Ward, Fukuoka City ■ Hotel JAL City Fukuoka Tenjin Location: 2-12-5 Daimyo, Chuo Ward, Fukuoka City, Fukuoka Prefecture Access: 1-minute walk from Exit 3 of Akasaka Station on the Fukuoka City Subway * Measures to prevent passive smoking are in place. [Working Hours] Shift system Actual working hours: 7 hours and 30 minutes per day Average working days: 21 days per month ■ Actual working hours per day - Day shift / 7 hours and 30 minutes - Night shift / 15 hours <Shift Examples> 8:00 - 16:30 9:00 - 17:30 12:30 - 21:00 16:30 - 9:30 the next day (2-hour break) 17:30 - 10:30 the next day (2-hour break) * Other working hours will be determined according to the work schedule (including night shifts). [Average Overtime Hours] Less than 10 hours per month [Employment Type] Full-time employee There is a 6-month probation period (no change in treatment) [Salary] Monthly salary of 255,000 yen to 285,000 yen + bonus twice a year (3.8 months worth, based on the previous year) * Determined based on age, experience, skills, etc., according to company regulations * Overtime pay is provided in one-minute increments * Previous salary will also be maximally considered [Additional Allowances and Incentives] ■ Transportation expenses provided (with regulations) ■ Housing allowance (with regulations) ■ Family allowance (with regulations) ■ Meal allowance (7,000 yen per month) [Bonus] Twice a year (summer and winter) * Based on personnel evaluation [Salary Increase] Once a year * Based on personnel evaluation [Expected Annual Income at Joining] Annual income of 3.9 million yen to 4.6 million yen [Employee Annual Income Examples] Annual income of 4 million yen / 25 years old, 2 years of experience Annual income of 5 million yen / 35 years old, 5 years of experience [Treatment and Welfare Various Systems] ■ Complete social insurance (employment, labor accident, health, welfare pension) ■ Uniform loan ■ Employee cafeteria (100 yen for one coin) ■ Employee discounts at affiliated hotels and restaurants (family members can also use it alone) ■ Qualification acquisition support system (for practical qualifications related to work such as English proficiency, HRS, cooking, etc.) ■ Regular health check-ups ■ Free influenza vaccinations [Annual Holidays] 104 days [Holidays and Leave] Two days off per week 8 to 10 days off per month (shift system) [Holidays and Leave Other] ■ New Year holidays (3 days) ■ Summer holidays (5 days) ■ Paid leave (10 days granted after joining, initial year's grant varies by joining month) ■ Special leave ■ Maternity leave (with acquisition records) ■ Childcare leave (with acquisition records) ■ Nursing leave A learning environment connected to distant hotels Opportunities for online information sharing are established among hotels in the same group. Staff from each location participate, bringing issues and response examples felt in daily operations, creating a place to gain practical learning. Themes are set throughout the year, and progress and initiatives are shared in monthly meetings. By touching on perspectives from hotels with different regions and brands, you can broaden your customer service skills and connect to providing higher quality services. Welfare unique to a major group ■ Employee discounts at hotels and restaurants Group hotel stays can be used at half price. Not only for yourself but also for family members, so you can use it with peace of mind in private. Additionally, there is a discount system for in-house restaurants, allowing you to gain insights that can be utilized in daily customer service by experiencing the service firsthand. ■ Qualification acquisition support system The company supports obtaining language qualifications (English, Chinese, etc.) and service-related qualifications. There is a system to subsidize examination fees upon passing, allowing you to aim for skill improvement while working without strain. For those who want to enhance knowledge and skills directly related to work, an environment that supports growth is in place. [Employee Interview] Fukuoka is currently experiencing growing demand, especially from foreign tourists, and the hotel industry as a whole is becoming more vibrant. Our hotel has no transfers, allowing you to work rooted in the city of Fukuoka, making it particularly recommended for those who want to build a career. Hotel work is not something that can be completed alone; it is a job supported by the team. While cooperation is certainly important, we also want people who can express their opinions, such as "wouldn't it be better this way?". The hotel industry tends to have the image of being "hard to take time off" and "having a lot of overtime", but at our hotel, you can obtain your desired days off 100%. Overtime does not occur excessively. There are also staff who have taken maternity and childcare leave. [Interview Report] What is the company's business advantage? Raise the level of "Omotenashi" at a trusted brand hotel. "Okura Nikko Hotel Management", which is responsible for hotel operations, is one of the few international hotel management companies in Japan that develops brands such as "Hotel JAL City", "Okura Hotels & Resorts", and "Nikko Hotels International". Hotel JAL City, which plays a part in this, is a city hotel brand that combines "quality" and "comfort". It continues to be chosen by a diverse range of customers as a place that provides sophisticated service without being overly formal. While gaining experience under a reliable brand, step up to a higher level of customer service. This is an environment suitable for experienced individuals who are not satisfied with the current situation and aim for the next stage. [Reward] The greatest reward is the words of "thank you" received directly from customers. Because daily customer service and attentiveness directly lead to satisfaction, you can feel that your work remains in someone's memory. Additionally, our initiatives are reflected in reviews. There are times when repeat customers remember your face and name, and you can feel the joy of your accumulated customer service returning as "relationships". [Challenges] Not only front desk duties but also tasks such as parking assistance and delivery of supplies require multitasking in a wide range of duties. You need to determine priorities based on the situation, which can be confusing at first. Moreover, there are many foreign customers, and there may be moments of confusion due to language and cultural differences. Additionally, since the job mainly involves standing, you may feel a physical burden, but this environment helps develop responsiveness and flexibility. [Postal Code] 1000005 [Location] 1-4-1 Marunouchi, Chiyoda-ku, Tokyo [Representative] Representative: Takayuki Sakamoto [Company URL] https://www.fukuoka-tenjin.hoteljalcity.com/ [Selection Process STEP1] Web entry / Document screening [Selection Process STEP2] First selection (interview, aptitude test) [Selection Process STEP3] Final interview [Selection Process STEP4] Job offer [Selection Process Supplement] ＝＝＝＝＝＝＝＝＝＝＝＝ Thank you for reading this far! ＝＝＝＝＝＝＝＝＝＝＝＝ ◎ We hope to meet as many people as possible! ◎ We are flexible with interview dates and joining dates, so please apply even if you are currently employed. ◎ The period from application to job offer is expected to be about 2 to 4 weeks. [Contact Information] Fukuoka Tenjin Hotel Management LLC Hotel JAL City Fukuoka Tenjin 810-0041 2-12-5 Daimyo, Chuo Ward, Fukuoka City TEL: 092-718-7590 (To the HR Department)

Skills and qualifications:

• No educational background required
• At least 1 year of experience at a hotel front desk
• Experience in customer service (approximately 3 years)
• Japanese language proficiency at N2 level
• Language skills in English, Chinese, Korean, etc. (preferred)
• Practical experience in reservation management and accounting
• Front desk experience in business hotels or city hotels
• Experience in customer service, sales, and service industries
• Ability to multitask and collaborate with a team.

We are looking for cooking staff at the popular restaurant "Ono no Hanare Hakata Terroir" in Fukuoka. Monthly salary ranges from 280,000 yen to 340,000 yen, with regular raises based on performance in a supportive environment. You will be involved in a wide range of tasks from preparation to cooking and plating, aiming for further skill development as a culinary professional. Recommended Points: ● Starting monthly salary of 280,000 yen ● Qualification acquisition support system available ● Hair color, hairstyle, nails, and facial hair are free as long as cleanliness is maintained. Company Introduction: Founded in 2000, the ONO Group is a company that develops businesses mainly in the food and wedding sectors. We value creating stores rooted in the community while expanding nationwide, starting from Fukuoka. Our mission is to deliver excitement to our customers, and we continue to focus on cooking, customer service, and creating spaces. We also value teamwork among employees and provide an environment where you can work with a desire to grow. Main Job Responsibilities: ● Purchasing ingredients ● Preparation work ● Cooking tasks and more. For more details, please consult Joburu Ehime. Possibility of job description changes: Yes Planned changes to job description: Within the scope defined by the company.

Skills and qualifications:

• Ingredient purchasing
• Preparation work
• Cooking tasks
• Qualification acquisition support system available
• Experience: Not required
• Education: Not required

Company overview:

Founded in 2000, the ONO Group is a company that develops its business primarily in the food and wedding sectors. While valuing the creation of stores rooted in the community, it has expanded nationwide, starting from Fukuoka. With a mission to deliver excitement to customers, the company continues to focus on cuisine, customer service, and creating spaces. Teamwork among employees is also highly valued, creating an environment where individuals can work with a desire for growth.

[Kasuga District, Fukuoka Prefecture] Night Shift Hotel Front Staff / Hotel Front in Fukuoka Airport *No experience required / Basic no overtime

Skills and qualifications:

<Highest Education> Graduate School, University, Junior College, Vocational School, or Technical College or higher

Company overview:

A company that operates Hotel Front Inn Fukuoka Airport. ■Features: ・Close to Fukuoka Airport and Hakata no Mori Athletic Stadium...

[Fukuoka (Shime Town)] Front Staff / Hotel Front in Fukuoka Airport *No experience required / Basic no overtime

Skills and qualifications:

<Highest Education> Graduate School, University, Junior College, or Vocational/Various Schools or higher

Company overview:

A company that operates Hotel Front Inn Fukuoka Airport. ■Features: ・Close to Fukuoka Airport and Hakata no Mori Athletic Stadium...

Many staff members are actively working! Foreigners are also active... Many housewives are also active! "Utilizing the time while children are at school"... Women are thriving, no PC skills required. 【Area】6-18-31 Torikai, Jonan Ward, Fukuoka City, Fukuoka Prefecture

Skills and qualifications:

• No experience OK
• Gaps in employment OK
• Within family support OK
• Short hours OK
• Flexible shifts
• Women thriving
• Complete social insurance