Jobs in Japan
Customer Service / Support

[No experience required] Remote work available (night shifts/only for those living in the Kanto region) Basic salary of 300,000 yen + 25% night shift allowance + incentives up to 35,000 yen per month + various allowances for high income! Customer support for a globally renowned accommodation site that everyone knows! This is an opportunity to be a member of the launch team for a new project! A free-spirited company culture (freedom in clothing, hairstyles, and nails!) Modern and flat office culture Free drinks and snacks provided An environment where you can work independently while collaborating with the team Opportunities for early career advancement for those with a desire to grow You will respond to inquiries from customers and partners using the global travel platform via phone, email, and chat. You will also be dealing with overseas customers, which will naturally lead to an improvement in your English skills! • Responding to inquiries regarding reservation details (changes, cancellations, payments, and other various questions) • Support for accommodations, flights, activities, etc., after training • Recording and inputting inquiry details into the system • Problem-solving in collaboration with the team • Proper management and protection of customer information * Manuals and training provided * No specialized knowledge required ★ A work environment with many opportunities for career advancement! It is easy to challenge improvements in business flow and the refinement of manuals. Please actively share any insights or feelings you have during your work. You will also become a key member of the team that will expand in the future, with various possibilities for careers such as leader, trainer, or quality control officer. ★ Incentives based on performance! In addition to the monthly salary, incentives will be provided monthly based on your performance. This is recommended for those who want to aim for an increase in income based on their efforts.

Skills and qualifications:

• Possess basic business manners
• Have general communication skills
• Able to read and write in English and have basic conversation skills
• Respond via phone, email, and chat
• Manuals and training provided (no specialized knowledge required)
• No experience required

≪Customer Support for the Video Streaming Service Hulu≫ This role involves supporting various inquiries related to general issues, account problems, and viewing-related troubles. 【Main Inquiry Topics】 1. Registration and Billing "I don't know how to register" "I want to change my payment method" 2. Login and Password "I forgot my password" "I want to change my registered email address" 3. Cancellation "I want to cancel my subscription" * There is no guidance to prevent cancellation. 4. Viewing Issues "The video is not displaying" * Complaints are almost nonexistent. * Some technical support may be required. 【Work Distribution】 50% Phone: 50% Administrative Tasks

Skills and qualifications:

• Must be able to type on a PC (able to input after conversation is fine)
• Must be able to work on either Saturday or Sunday
• No experience required / gaps in employment accepted
• Those who use Hulu or have watched it are welcome
• Word
• Excel
• Computer usage
• Preference given to those with call center experience

Job Description: Customer service duties such as handing over products to customers at the service counter of Marui City Yokohama. Casual clothing is allowed.

Skills and qualifications:

• High income
• No experience required
• Close to station
• Salary increase available
• Weekday off
• Casual attire allowed
• Complete social insurance
• Welcome to part-timers
• Preference for experienced candidates
• No educational background required

[Customer Service & Simple Administrative Tasks at a Bank] Part-time within family support limits * Retirement benefits available♪★ ■ Lobby Duties: Guiding customers and supporting ATM operations ■ Counter Duties: Document verification, account opening, and transfer procedures ■ Back Office Duties: Document organization, data entry, report creation, etc. ★ No experience necessary; senior employees will provide one-on-one training for 1-2 months! ★ Duties will be rotated according to suitability. From the points section: Lobby guidance and administrative work, 2 minutes from Bashamichi Station, flexible hours 9:00~16:00 or 9:30~16:30, almost no overtime, recommended for those who want to work within family support limits, experience in customer service is a plus.

Skills and qualifications:

• No experience required
• Experience in customer service is a plus
• Welcome to those with gaps in employment!
• No complicated OA operations!
• Recommended for those who want to work from 3 days a week!

≪Customer support at a major information equipment manufacturer (Handling inquiries for large printers)≫ This role involves receiving phone inquiries regarding the operation and malfunctions of large printers used in printing companies, as well as related administrative tasks. 【Specific inquiries and responses】 ● Inquiries about operation methods such as adjusting print quality ⇒ Guidance on settings based on the manual ● "I frequently experience paper jams..." ⇒ Guidance on temporary measures or arranging for an engineer ● "The display is dark..." ⇒ Checking settings (e.g., ensuring it’s not in power-saving mode) ≪Training after joining≫ After joining, you will receive support through basic training and OJT (on-the-job training). Even those who are not familiar with printer equipment or are not good with machinery can feel at ease. With support from senior employees and comprehensive training, even those without experience are thriving! ★ Manuals are provided for each inquiry response, so you can respond confidently based on the content. Past hiring examples: transportation-related, sales positions, instructors, teaching positions, etc. (Scope of changes) General tasks as defined by the company

Skills and qualifications:

• Welcoming individuals from different industries and those without experience
• Ability to perform basic computer operations
• Experience in general office work and administrative tasks
• Experience in phone reception / phone support
• Experience in printer maintenance / engineering
• Experience related to printing companies
• Word
• Excel
• Networking