Jobs in Japan
Customer Service / Support

Company Name: Transcosmos Inc. Job Title: Sapporo [Help Desk (Leader Candidate)] Established Evaluation System with Solid Salary Increases Job Description: You will be entrusted with the leader role in the help desk department, responding to customer issues related to systems at our company, which is the largest in the BPO industry that handles business flows for client companies. This role focuses on leadership rather than customer interaction. Examples of issues handled include: - Unable to log in after multiple incorrect password attempts - Difficulty in setting up IT equipment such as copiers - Inquiries from store staff regarding the cash register system Various system-related troubles are addressed as the first point of contact. Responsibilities include: - Monitoring the progress of the assigned team (operator duties) - Customer negotiations, reporting, and manual creation - Creating business plans and aggregating, analyzing, and reporting response performance data.

Skills and qualifications:

Required Experience and Skills: [Essential] - Experience in help desk or call center (BtoC or BtoB is acceptable) ★ This is an environment where you can grow by pursuing team results as a leader, not just as an individual. You can gain experience that enhances your market value. [Attractions] - Clients include major companies and government agencies that everyone has heard of at least once. The industry is diverse, allowing you to acquire a wide range of knowledge and expand your market value. - Evaluations are based on a system that combines self-defined performance evaluations (60%) with behavior evaluations set for each grade (40%), providing a sense of satisfaction with the evaluation system. - Assignments of duties and roles are not based on seniority or length of service. There are cases where individuals have been entrusted with SV or managerial roles within a month of joining.

Telephone support related to contracts at a life insurance company (new enrollments, contract maintenance, cancellations, name changes, etc.), and inputting response history into the system. Temp-to-perm position with training provided.

Skills and qualifications:

Experience in life insurance administration

\(Many in their 20s are active here\)\n70% of the workplace consists of university students and part-time workers in their early 20s ◎\n\nIt's easy to balance a part-time job after school with 3 hours a day or more, and you can also do W work!\nYou can take time off before tests if needed! Commuting allowance is provided according to regulations!\n\nHourly wage compensation of 1500 yen for six months!! Incentives are also available!\nNo experience necessary! Just "reading the manual" is enough ★\nYou can work with a flexible schedule!

Skills and qualifications:

• No experience required
• Able to respond according to the manual
• Available to work at least 2 days a week
• Able to work at least 3 hours a day

【Points】 Starting in August! Fully Remote from Training! Monthly Parking Inquiry Reception! Welcome those with call center experience and strong chat communication skills! Hourly wage of 1,650 yen, transportation expenses provided.

Skills and qualifications:

• Remote work
• Weekends off
• Shift system
• Rotating work schedule
• Overtime pay available
• Complete employment insurance
• Enrolled in employee pension
• Care leave available
• Comprehensive welfare benefits
• Wi-Fi available
• No interview required
• Skill development
• No specific skills required
• No PC skills needed

[Sapporo] Foreign Personnel Dispatch Operations Manager ◆ Weekends and holidays off / Flexible working hours / Overtime 20-30 hours per month

Skills and qualifications:

No educational background required

Company overview:

Business Overview: Hokkaido Co-Creation Partners is the largest bank in Hokkaido (in terms of loans, number of main banks, etc.), Hokuyo Bank...