Jobs in Japan
Customer Service / Support

Welcome to Office Work Debut! This job involves providing support for issues related to IT environments such as PCs and smartphones. The training system is well-established. Specifically, common trouble examples include: - "Windows won't start properly" - "Forgot password and can't log into the PC" - "PC is acting up and work is not progressing" You will respond to such inquiries. Flow after joining: Introductory training → Start work with OJT from seniors → Independent work (mainly following manuals, you will get accustomed within a few weeks to 2 months). There is a support system for qualification acquisition, correspondence education support, and regular interviews. A characteristic feature is that you will often have opportunities to recover issues in daily operations and be appreciated for it.

Skills and qualifications:

• High school graduate or higher
• No experience required in the job type or industry
• Welcome to inexperienced candidates / Second new graduates welcome
• No educational background required
• Training available after joining (no specialized knowledge of PCs or IT required)
• Side jobs allowed.

Company overview:

Established: February 2006 / Number of Employees: 3,350 / Headquarters: Tokyo

[Responsible for supporting systems used in hospitals and nursing facilities] ◎ Main tasks include explaining operation methods, responding to inquiries, and data entry as back support work. Specifically: - Processing various documents - Responding to phone calls and emails from customers (such as personnel in charge of medical and nursing systems) - Data entry using Word and Excel Other examples of tasks: - Administrative work such as data entry and aggregation using office software and electronic medical records - Customer support for medical reservation systems - Instructor duties for medical systems (visiting hospitals and clinics) Flow after joining: Training includes classroom instruction and role-playing. Support is provided by a team of two, consisting of a corporate representative and a support representative. Training and qualification acquisition support are available.

Skills and qualifications:

• Data entry using Word and Excel
• Customer support (phone and email)
• Experience using office software and electronic medical records (preferred)
• Work experience in the medical and welfare field (nurses, medical clerks, care workers, etc.) is welcome
• Qualifications such as Certified Medical Clerk, Medical Clerk, Certified Care Worker, Dental Hygienist, etc. are welcome
• IT knowledge can be acquired through training (no experience required)

Company overview:

Established: December 2006 / Number of Employees: 1,856 / Headquarters: Tokyo, Osaka

Register operations for customer service and tax exemption procedures for foreign visitors, including sales and packaging. A customer service job where foreign languages can be utilized.

Skills and qualifications:

• Seniors are active
• No experience OK
• Training available
• Students welcome
• Within dependent deduction OK
• Salary increase available
• Shift system
• Full-time employment opportunities available
• Utilize language skills
• Utilize Korean language

Company overview:

Established: August 2013 / Headquarters: Tokyo

Support duties for foreign technical intern trainees. Creating technical intern training plans, administrative processing, visiting workplaces for situation confirmation and guidance, etc.

Skills and qualifications:

• Complete social insurance
• Transportation expenses provided
• Welcome to second new graduates
• Retirement allowance system available
• Car commuting OK
• No smoking in the workplace
• Parking available
• No experience OK
• Limited to automatic transmission

Responsible for general administrative tasks and support as well as sales operations at a registered support organization that assists with the acceptance of foreign workers with specified skills and engineers. Duties include document preparation and application, support for residency procedures, and regular interviews.

Skills and qualifications:

• Weekends off
• Overtime within 20 hours per month
• Can leave by 5 PM