Jobs in Japan
Customer Service / Support

[Responsible for supporting systems used in hospitals and nursing facilities] ◎ Main tasks include explaining operation methods, responding to inquiries, and data entry as back support work. Specifically: - Processing various documents - Responding to phone calls and emails from customers (such as personnel in charge of medical and nursing systems) - Data entry using Word and Excel Other examples of tasks: - Administrative work such as data entry and aggregation using office software and electronic medical records - Customer support for medical reservation systems - Instructor duties for medical systems (visiting hospitals and clinics) Flow after joining: Training includes classroom instruction and role-playing. Support is provided by a team of two, consisting of a corporate representative and a support representative. Training and qualification acquisition support are available.

Skills and qualifications:

• Data entry using Word and Excel
• Customer support (phone and email)
• Experience using office software and electronic medical records (preferred)
• Work experience in the medical and welfare field (nurses, medical clerks, care workers, etc.) is welcome
• Qualifications such as Certified Medical Clerk, Medical Clerk, Certified Care Worker, Dental Hygienist, etc. are welcome
• IT knowledge can be acquired through training (no experience required)

Company overview:

Established: December 2006 / Number of Employees: 1,856 / Headquarters: Tokyo, Osaka

\(Experienced educators in call centers are highly welcome\) This position is for a training supervisor at a call center handling inquiries from customers using bank ATMs.\n《Business Description》\nThis is a call center that responds to inquiries from customers using ATMs.\n- Responding to various inquiries from customers\n- Stopping lost cards\n- Contacting security companies before coins or bills run out, etc.\n\n《Specific Job Responsibilities》\nYou will be responsible for training new staff and other management tasks.\n- Staff training (classroom training, OJT)\n- Operator labor management\n- Escalation handling\n- Monitoring the status of ATMs and responding to malfunctions (requesting dispatch to security companies, recovery support)\n- Aggregating operational data for business reporting, etc.

Skills and qualifications:

• Management skills
• Communication skills
• Experience in training and education in call centers
• Experience in financial institution operations (preferred)
• Management experience (preferred)
• Experience in maintenance and operation of equipment such as ATMs (preferred)
• Those with gaps in employment (preferred)

Company overview:

Valuing encounters between people. PROGRE'S = Growth. We support your success! Our company name 'Progre' is derived from the English word PROGRE'S, meaning growth! We also provide career counseling to enrich your daily life through work and to make your future fulfilling.

A report research job from home. Work at any time you like, 24 hours a day. No experience required. Daily payment available, with an example reward of 500 yen per task.

Skills and qualifications:

• Remote work
• Long-term
• No experience OK
• Contract work (as stated)
• Daily payment available

Welcome to Office Work Debut! This job involves providing support for issues related to IT environments such as PCs and smartphones. The training system is well-established. Specifically, common trouble examples include: - "Windows won't start properly" - "Forgot password and can't log into the PC" - "PC is acting up and work is not progressing" You will respond to such inquiries. Flow after joining: Introductory training → Start work with OJT from seniors → Independent work (mainly following manuals, you will get accustomed within a few weeks to 2 months). There is a support system for qualification acquisition, correspondence education support, and regular interviews. A characteristic feature is that you will often have opportunities to recover issues in daily operations and be appreciated for it.

Skills and qualifications:

• High school graduate or higher
• No experience required in the job type or industry
• Welcome to inexperienced candidates / Second new graduates welcome
• No educational background required
• Training available after joining (no specialized knowledge of PCs or IT required)
• Side jobs allowed.

Company overview:

Established: February 2006 / Number of Employees: 3,350 / Headquarters: Tokyo

Working hours: 8:30 AM to 5:00 PM (60-minute break). Employment period: June 22 to July 31 (short-term). Job description: Telephone response duties at Ota Ward Office, National Health Insurance and Pension Division (no face-to-face customer service). Training provided, no overtime.

Skills and qualifications:

• No experience required
• Training provided
• Weekends off
• Complete two-day weekend system
• Welcoming housewives and househusbands
• No overtime
• Remote work
• No transfers
• Desk work
• Major company
• Overtime pay available
• Side jobs allowed
• No smoking in the workplace
• Complete social insurance
• Gaps in employment accepted
• Preference given to experienced candidates